Key Responsibilities:

Hardware Maintenance:

· Install, configure, and maintain desktops, laptops, printers, and scanners.

· Diagnose and repair hardware faults, perform routine preventive maintenance.

· Maintain IT asset inventory and coordinate for replacements/upgrades.

Networking:

· Manage LAN, Wi-Fi, routers, switches, and firewalls across hospital departments.

· Ensure reliable internet and intranet connectivity for clinical and administrative functions.

· Troubleshoot network issues including IP conflicts, cable faults, and access point problems.

Software & Systems:

· Install and update OS, antivirus, and hospital-specific software (e.g., HMS).

· Ensure data backup systems and antivirus protection are functional and up to date.

· Support EMR/HMIS software users with login, functionality, and printing issues.





Support & Coordination:

· Respond to technical queries raised by hospital staff in office or remotely.

· Coordinate with external vendors for AMC services or when external support is required.

· Provide IT support during audits, NABH inspections, and equipment upgrades.

Surveillance & Security Systems:

· Monitor and maintain CCTV, biometric attendance, and access control systems.

· Troubleshoot and replace surveillance equipment when needed.

Documentation & Compliance:

· Maintain documentation of repairs, system logs, and user issues.

· Ensure IT policies are followed in alignment with hospital protocols and patient data privacy.

📌 It Engineer Ahmedabad (India)
🏢 Trisha Multispeciality Hospital
📍 India