Make outbound calls to potential and existing customers.
Respond to customer inquiries and provide accurate information.
Explain products, services, offers, and company policies clearly.
Generate leads through telecalling and follow up with prospective customers.
Maintain regular follow-ups with customers to convert leads into sales.
Handle customer concerns professionally and provide appropriate solutions.
Maintain records of calls, leads, follow-ups, and customer interactions.
Update customer information in CRM or company systems.
Achieve daily, weekly, and monthly calling and sales targets.
Coordinate with the sales team to ensure smooth lead conversion.
Maintain a skilled and courteous approach during all customer interactions.
Required SkillsExcellent verbal communication and interpersonal skills.
Valuable convincing and negotiation abilities.
Active listening and customer-handling skills.
Basic computer and MS Office knowledge.
Ability to work with CRM systems.
Target-oriented and self-motivated.
Valuable follow-up and time-management skills.
Ability to handle customers patiently and professionally.
Knowledge of English, Hindi, and Marathi is an advantage

📌 Bpo Telecaller Indore
🏢 Income Solution
📍 Indore