Handle inbound and outbound customer calls professionally.
Communicate with customers in Telugu / Malayalam / Kannada and English.
Understand customer concerns and provide appropriate solutions.
Explain products, services, offers, and processes clearly to customers.
Follow up with customers when required and maintain proper call records.
Escalate unresolved issues to the appropriate team.
Maintain a polite, qualified, and customer-friendly approach during every interaction.
Achieve assigned call, customer service, and performance targets.
Maintain accurate customer information and update the CRM/system.
Follow company policies, quality standards, and call-handling procedures.
📌 Customer Support Executive Chennai (India)
🏢 Logskim Solutions Private
📍 India
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