Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Aveva OSIsoft PI
Positive to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system reliability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring smooth operation of critical software infrastructure within the organization.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.




Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
Document findings and solutions clearly to support knowledge sharing and future reference.
Assist in the implementation of system updates and enhancements to improve overall functionality.
Support junior team members by sharing expertise and providing guidance when necessary.

Professional & Technical Skills:
Must To Have Skills: Proficiency in Aveva OSIsoft PI.
Solid analytical skills to diagnose and resolve software issues effectively.
Experience with system monitoring and performance tuning to ensure optimal operation.
Ability to work with various software components and understand their interdependencies.
Excellent problem-solving skills with a focus on delivering practical and sustainable solutions.
Good communication skills to interact with te

📌 Application Support Engineer Bengaluru (India)
🏢 Accenture
📍 India