Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine & realize transformational opportunities at the heart of the business. We are passionate about our customers & obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous & businesses safer.
/n
We put together a wide array of solutions that help businesses build AI products, find & retain high-value customers, improve operating efficiency & reduce risk across several industries including but not limited to Healthcare, Insurance, Media, Retail, Manufacturing, & Consumer Products & are in partnership with Google Cloud, AWS, NVIDIA, Looker, Snowflake, SAP & Tensorflow.
/n
For more details visit:
/n
J ob Summary
/n
Role : Senior Engagement Manager
/n
Experience : 14 Years+
/n
Work location : Mumbai / Bengaluru
/n
As a Senior Engagement Manager, you will be responsible for heading and managing the customer engagements ,
delivery efforts in a B2B workplace for Customer service teams of various organizations .
/n
Responsibilities:
/n
Client Management:
/n
● Managing customer communication, relationships and escalation management. ● Guide the client on technology evaluation, technical thought leadership and direction.
/n
● Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals.
/n
● Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
/n
● Take a lead in preparing functional and technical specification documents. ● Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.
/n
Project Delivery:
/n
● Own the complete project lifecycle by managing the solutioning, engineering, testing, release and maintenance.