The Executive – Admissions Operations will be responsible for managing and coordinating the day-to-day admissions processes, ensuring smooth execution of application, documentation, communication, counselling support, and enrolment activities.

Key Responsibilities / KRAs

1. Admissions Process Management
- Manage the end-to-end operational activities related to student admissions.
- Coordinate application processing, document verification, eligibility checks, and admission status updates.
- Ensure all applications and student records are accurately updated in the relevant systems.
- Track applications from enquiry/application stage through admission and enrolment.
- Ensure timely closure of pending applications and documentation.

2. Applicant Coordination & Communication
- Communicate with applicants and parents through phone, email, WhatsApp, and other approved channels.
- Provide accurate information regarding programmes, eligibility, admission process, timelines, fees, and documentation.
- Follow up with applicants for pending documents, applications, payments,



and other admission formalities.
- Address routine applicant queries and escalate complex issues to the concerned manager.

3. Admission Counselling Support
- Support the admissions team in counselling prospective students and parents.
- Coordinate counselling sessions, campus visits, interviews, and admission-related interactions.
- Maintain regular follow-up with prospective students to improve conversion from application to enrolment.
- Assist in identifying and tracking high-potential leads.

4. Application & Documentation Management
- Verify submitted documents for completeness and accuracy.
- Maintain organised records of applications, offer letters, admission forms, and supporting documents.
- Coordinate with relevant departments for verification and approval of admission cases.
- Ensure compliance with institutional admission policies and processes.

5. CRM / MIS & Data Management
- Maintain accu

📌 Enrollment Services Coordinator (Bengaluru)
🏢 ISBR Business School, Bangalore
📍 Bengaluru