Role : HRO German Language Delivery Lead

Job Location : Bangalore, India

Desired Exp: 15-18 Years

Language Requirement: German: Primary (B2.2 & above proficiency), English: Secondary

Description of Role:

Experience & Leadership
- 16-18 years of progressive experience in Human Resources Outsourcing (HRO), HR Shared Services, or Global Business Services environments, with demonstrated success in leading large-scale global delivery operations.
- Proven expertise in managing end-to-end Hire-to-Retire (H2R) processes, including Talent Acquisition, Core HR Administration, Talent Management, Learning & Development, Performance Management, Payroll, Compensation, and Employee Lifecycle Services.
- Strong track record of leading multi-location, multicultural teams and delivering operational excellence across global customer engagements.

Language & Communication
- German language proficiency at B2.2 level or above is mandatory, with the ability to effectively engage with native German-speaking stakeholders across verbal and written communication channels.




- Excellent business communication, executive presentation, negotiation, and stakeholder management skills.

Transformation & Technology
- Demonstrated experience in driving HR transformation initiatives, service delivery modernization, process standardization, and operational excellence programs.
- Strong understanding of HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, and related enterprise ecosystems.
- Experience leveraging Automation, Analytics, Artificial Intelligence (AI), Robotic Process Automation (RPA), and Agentic AI capabilities to improve service outcomes and operational efficiency.

Business & Financial Acumen
- Experience owning service delivery governance, contractual commitments, SLA/KPI management, financial performance, and account profitability.
- Robust analytical, problem-solving, risk management, and decision-making capabilities with a customer-centric min

📌 Lead, HR Service Delivery (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru