We are seeking a talented individual to join our Insurance Operations team at MMA (Marsh McLennan Agency), a Marsh business. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager – Insurance Operations

We’re seeking a Senior Manager – Insurance Operations who is ready to work with complex & diverse insurance work. This person will be provided with Business Overview/Insights, Team dynamics & Operating Model, Roles & Responsibilities for each level, Expectations of various stakeholders to make you successful in this role. They must coordinate with key stakeholders across business and functions to determine development needs of various stakeholder groups, develops, and ensures training is crafted for the right audience at the right time, through the right channel, in a consistent and engaging format. They should ensures a recent joiner/colleague is well equipped to understand the process nuances and in turn enabling a smooth transition of the colleague into the process i.E.



plays a key role in evolution of a colleague in terms of pre-process functionalities.

We will count on you to:

We’re seeking for an individual who is ready to
- Assist the onshore broking team in all aspects of client service, including client contact, administration, technical support and business development
- Ensure the accurate, efficient and timely production of all clients, insurer and policy related documentation across the insurance life cycle
- Manage team performance and servicing challenges by liaising with the onshore leaders

Key Accountabilities

Account Management
- Assist the onshore broking team with the development, implementation and management of risk management and insurance programs which accurately address client needs
- Assist the onshore broking team with the development and maintenance of effective long-term relationships with key client decision makers through regular meetings

📌 Senior Manager (Hisar)
🏢 Marsh
📍 Hisar