Account Manager – UK Clients
Experience: Minimum 4+ years
Employment Type: Full time
Location: Work from office
We are looking for an experienced and commercially aware Account Manager to manage relationships with UK-based clients and coordinate the successful delivery of multiple projects. They will be responsible for understanding client objectives, planning and monitoring projects, presenting performance data, managing expectations and ensuring that all deliverables are completed accurately and on time. This role requires excellent communication skills, strong project management knowledge, confident client handling and the ability to lead internal teams effectively.

Act as the primary contact for client communication, meetings and project updates.
Understand client objectives, commercial priorities and service requirements.
Manage multiple accounts and projects simultaneously.
Coordinate internal teams and ensure deadlines and quality standards are met.
Prepare and deliver data-led reports, presentations and performance reviews.
Lead regular client meetings,



progress calls and quarterly business reviews.
Manage client expectations regarding project scope, timelines, budgets and results.
Identify project risks, delays or performance concerns and take corrective action.
Review client-facing work before submission to ensure accuracy and quality.
Handle complaints, escalations and difficult conversations professionally.
Monitor account performance, profitability, renewals and growth opportunities.
Identify suitable opportunities for upselling or expanding client services.
Support, guide and coordinate junior team members and delivery teams.
Maintain accurate project trackers, CRM records, reports and account documentation.

Minimum 4+ years of experience in account management, client services, project management or a similar role.
Proven experience managing UK-based clients.
Strong understanding of project planning, task management, resource coordination, risk manag

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