The Enterprise AI Platform Manager is responsible for the operational management, governance, and adoption of enterprise AI platforms. This role serves as the primary owner for day-to-day administration, user enablement, access governance, vendor coordination, and rollout of approved AI capabilities across platforms such as ChatGPT Enterprise, Claude Enterprise, Microsoft Copilot, Perplexity, Claude Code, Codex, and future approved AI services.
This individual works closely with Cybersecurity, Legal, Privacy, Compliance, IT, Engineering, Procurement, and business stakeholders to ensure AI capabilities are delivered securely, efficiently, and at enterprise scale. The role also owns the operational backlog, support processes, platform health metrics, and continuous improvement of AI services.

Key Responsibilities
AI Platform Operations
- Administer enterprise AI platforms, workspaces, licenses, groups, and user access.
- Manage onboarding, offboarding, entitlement changes, and automated provisioning workflows.
- Maintain platform configurations, operational procedures, documentation,



and service catalogs.
- Serve as the primary point of contact for platform support, escalations, and vendor issues.
- Monitor platform health, operational metrics, and support trends.
- Maintain and prioritize the AI platform operational backlog.

Access Governance & Consumption Management
- Manage entitlement tiers, credit limits, usage controls, and approval workflows.
- Review requests for expanded access, increased limits, and premium capabilities.
- Maintain audit records for approvals, exceptions, and governance decisions.
- Monitor usage trends, identify optimization opportunities, and investigate unusual activity.
- Partner with Finance and IT to support budgeting, chargeback, and license-planning processes.

AI Security, Risk & Compliance
- Evaluate current AI services, integrations, agents, developer tools, and platform capabilities.
- Coordinate reviews with Cybersecurity, Privacy

📌 Enterprise AI Platform Manager (Bengaluru)
🏢 Relevance Lab
📍 Bengaluru