We are seeking a talented individual to join our Fiduciary team at Guy Carpenter, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Deputy Manager – Fiduciary

We’re seeking a Deputy Manager – Fiduciary who will have an opportunity to understand end to end lifecycle of Re-insurance Broking. A place to enhance your knowledge and leadership skills. Immense opportunity to lead Change Management initiatives as teams are undergoing system/process migration. Within the first 30 days, we expect you to gain in-depth knowledge of the service you would oversee & understand the role requirements. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to technically lead the team and be a single point of contact for all technical escalations, process improvements. Lead discussions and build relationships with Clients / Re-insurers / Business units as well as Placing brokers.

We will count on you to:
Core Accountabilities:




- Processes cash receipts and disbursement of fiduciary funds and reconciliations responding to resulting queries.
- Supports personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) to facilitate reporting from the CSS Dashboard and other system tools.
- Leverages in-depth knowledge of fiduciary systems, processes, policies, and procedures in day-to-day work.
- Prepares, records and reports customer billing transactions emanating from broker ledger.
- Responds to requests from various stakeholders, and appropriately escalates issues.
- Develops solid client/market relationships providing value added service.
- Maintains technical reinsurance knowledge and skills to effectively manage and service assigned client and/or market portfolio.
- Works with cross-functional teams (e.g., Compliance, Finance, etc.) to resolve sensitive client issues.

Process M

📌 Deputy Manager (Mumbai)
🏢 Marsh
📍 Mumbai