We are looking for an experienced and confident Hair Transplant Counselor to join our team. The candidate will be responsible for counselling patients, managing leads through CRM, booking appointments, following up with potential patients, and converting consultations into treatment packages.
The ideal candidate should have robust experience specifically in Hair Transplant or Dermatology counselling and should be comfortable handling sales and patient conversions.

Key Responsibilites:
Counsel patients regarding hair transplant procedures, treatment options, and packages
Handle leads through calls, WhatsApp, and other communication channels
Manage and regularly update the CRM with lead, patient, and follow-up details
Follow up with potential patients and convert enquiries into clinic appointments
Work towards increasing clinic footfall and appointment bookings
Coordinate with the clinic team to ensure a smooth patient visit
Counsel patients after their consultation and explain suitable treatment packages
Handle package discussions, negotiations, and treatment closures




Maintain regular follow-ups with patients who are interested but have not yet confirmed treatment
Achieve monthly targets for appointments, conversions, and revenue
Track leads, follow-ups, appointments, conversions, and lost leads through the CRM
Maintain good relationships with patients throughout the counselling and conversion process

Requirements:
3–4 years of relevant experience in sales and CRM management
Mandatory experience in Hair Transplant or Dermatology counselling
Strong knowledge and understanding of hair transplant procedures and basic dermatology treatments
Proven experience in patient counselling and treatment/package conversion
Strong communication, convincing, and negotiation skills
Good understanding of lead management and follow-up processes
Hands-on experience with CRM systems
Ability to manage a large number of leads and follow-ups systematically
Target-oriented and comfortable

📌 Hair Transplant Counselor (New Delhi)
🏢 skinroots
📍 New Delhi