Senior Manager – Qualified Services
PUNE I Hybrid I Full Time
Position Summary
Our Client in Pune location is seeking a Senior Manager – Professional Services to lead strategic initiatives and delivery for our key enterprise customers. This role will own the execution of high-impact customer projects, drive alignment across Customer Success, Sales, Product, and Engineering teams, and ensure enterprise customer needs are effectively prioritized and delivered. The role also includes team leadership, customer relationship management, and operational excellence.
Key Responsibilities
Enterprise Delivery & Customer Success
• Own successful delivery of strategic projects and initiatives for enterprise customers.
• Manage project prioritization, scope, timelines, resources, stakeholder communication, risk mitigation, and implementation.
• Act as the escalation point for critical customer issues requiring cross-functional coordination.
Cross-Functional Leadership
• Collaborate with Customer Success,

📌 Senior Manager – Professional Services (Pune)
🏢 Clevanoo
📍 Pune