Role: Student Care Intern
Location: Remote

Experience: Prior experience in Customer Support / Voice Process / Call Handling preferred

Key Responsibilities:
Handle inbound student queries primarily through voice calls.
Understand student concerns and provide accurate resolutions within the defined TAT.
Take ownership of student queries and ensure timely closure.
Escalate concerns and coordinate with relevant internal teams when required.
Maintain defined quality, productivity, and customer service standards.

Eligibility & Skills:
Graduate in any discipline.
Experience in a Customer Support Voice Process is preferred.
Excellent verbal communication and active listening skills.
English and Hindi are mandatory.
Kannada, Tamil, or Telugu will be an added advantage.
Basic computer proficiency and ability to work effectively in a remote setting.

If you are passionate about customer service and enjoy helping students, we would be happy to hear from you.

📌 Student Care Intern (Bengaluru)
🏢 Vedantu
📍 Bengaluru