Job DescriptionLocation: Mumbai
NExperience: 1–3 Years
NWork Model: Full time -Onsite
NAbout Client:
NOur client is a premium sports, fitness, wellness and community brand operating across Mumbai, Pune, Bengaluru and Delhi. Its ecosystem includes Padel, Pickleball, Academies, Pilates, HYROX, Kids & Women's programs, tournaments, events and recovery services.
NRoles & Responsibilities
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Own the complete customer journey from lead generation to conversion, payment and onboarding. N
Handle inbound leads through WhatsApp, calls, Instagram, referrals and events. N
Follow up with leads, understand their requirements and recommend the right product. N
Drive outbound sales through dormant leads, referrals, corporate outreach and events. N
Build customer relationships and drive retention, upselling and cross-selling. N
Track conversion, response time, revenue per lead and other sales metrics. N
Improve sales scripts,



follow-up processes and customer acquisition strategies. N
Participate in tournaments and events to generate current customers. N

nMandatory Requirements
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1–3 years of experience in sales, inside sales, customer success, business development or customer-facing roles. N
Excellent communicationand phone/WhatsApp selling skills. N
Strong follow-up and relationship-building abilities. N
Target-oriented and commercially driven. N
Proactive, self-motivated and comfortable with minimal supervision. N
Comfortable working in a quick-paced workplace. N
Willing to work from the Mumbai office and at centres/events, including some evenings and weekends. N

nPreferred Background
NSports, fitness, hospitality, D2C, consumer startups, events, premium retail or edtech experience is preferred but not mandatory.

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