Location: Bangalore / Chennai

Experience: 5–10 Years

CTC: Up to ₹20 LPA

Employment Type: Full-Time(30571)

Work Mode: Hybrid / and, as per business requirements

Notice Period: Immediate to 15 Days

Role Overview

We are looking for an experienced Salesforce Administrator / Analyst to support and optimize an enterprise Salesforce ecosystem. The role involves Salesforce administration, governance, security, integrations, DevOps support, and collaboration with cross-functional teams.

The ideal candidate should have strong Salesforce administration experience, valuable understanding of Salesforce security and integrations, and excellent communication and documentation skills.

Key Responsibilities

Administer and maintain Salesforce environments across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
Implement and maintain Salesforce governance standards and best practices.
Monitor system health, data quality, platform usage, reports, and dashboards.
Support integrations between Salesforce and enterprise platforms such as MuleSoft, ServiceNow, SAP, Splunk,



Azure, and GCP.
Provide L2 support for configuration, access management, automation, and user issues.
Troubleshoot Salesforce configuration, security, and integration-related issues.
Support Salesforce security assessments using Health Check and other assessment frameworks.
Identify and implement improvements to Salesforce security scores and maturity levels.
Assist with performance tuning and platform reliability initiatives.
Support Salesforce release management, testing, validation, and deployment activities.
Maintain Salesforce governance policies, standards, SOPs, and support documentation.
Maintain and update technical knowledge bases related to Salesforce business processes.
Collaborate with architecture, governance, platform, and business teams on continuous improvement initiatives.

Must-Have Skills

5+ years of hands-on experience in Salesforce Administration
Experience with Salesforce Adm

📌 Analyst – IT Cloud COE | Salesforce Administrator (Chennai)
🏢 Umanist NA
📍 Chennai