Location: Chennai / Hyderabad / Bengaluru

Experience: 6–10 Years

CTC: Up to ₹28 LPA

Employment Type: Full-Time

Notice Period: Immediate to 15 Days(with official written confirmation on release from your current employer)

Shift Timing: 2:00 PM – 10:00 PM

Interview Rounds: 2(30582)

Role Overview

We are looking for an experienced AWS Connect + Claude AI Developer to design, develop, and deploy AI-powered customer contact-center solutions.

The role involves working with Amazon Connect, Amazon Bedrock, Anthropic Claude, Generative AI, RAG, and AWS serverless services to build scalable conversational AI applications that improve customer experience and agent productivity.

Key Responsibilities

Design and develop Amazon Connect contact flows, queues, routing logic, and integrations.
Integrate Anthropic Claude through Amazon Bedrock into customer-service applications.
Build AI capabilities such as:
Agent Assist
Call/Chat Summarization
Intent Detection
Sentiment Analysis
Automated Response Generation
Develop RAG solutions using enterprise knowledge bases,



vector databases, and semantic search.
Build scalable APIs and serverless solutions using AWS Lambda, API Gateway, S3, DynamoDB, and related AWS services.
Integrate Amazon Connect with CRM platforms and enterprise applications.
Develop, test, and optimize LLM prompts and workflows for accuracy and performance.
Implement logging, monitoring, security, and production support using CloudWatch, CloudTrail, and related AWS services.
Design and implement scalable, event-driven architectures.
Collaborate with business analysts, product managers, and technical teams to understand requirements and deliver solutions.
Ensure high standards of code quality, security, performance, and operational excellence.
Provide technical guidance and mentorship to team members.
Must-Have Skills

5+ years of relevant experience in AWS Development/Engineering, AWS Connect, and Bedrock.
Solid hands-on experience building production applicat

📌 AWS Connect + Claude AI Developer (Bengaluru)
🏢 Umanist NA
📍 Bengaluru