We are seeking a highly organized and detail-oriented Client Relationship executive to join our dynamic sales team. The CRE will play a crucial role in supporting the sales department. The ideal candidate will be a proactive problem solver with excellent communication skills and a solid ability to multitask.
Key Responsibilities
Manage customer orders from enquiry to delivery.
Allocate stock and process orders after verifying credit limits and customer ledgers.
Coordinate with Sales, Logistics, and Accounts for timely order execution.
Arrange vehicle placement and ensure on-time dispatch and delivery.
Prepare Proforma Invoices (PI), process Purchase Orders (PO), and obtain order approvals.
Follow up on customer payments, maintain receivables, and collect cheques, PDCs, and Bank Guarantees (BGs).
Resolve customer queries related to orders, logistics, accounts,
and materials.
Coordinate billing, rate calculations, Credit Notes (CN), and Debit Notes (DN).
Collect KYC and statutory documents from customers and maintain proper records.
Maintain regular communication with customers to ensure satisfaction and repeat business.
Requirements
Graduate in Commerce, Business Administration, or a related field.
2–5 years of experience in CRM, Sales Coordination, or Customer Service.
Proficiency in MS Excel .
Solid communication, coordination, and customer relationship management skills.
Pay: ₹18,000.00 - ₹25,000.00 per month
Advantages:
Health insurance
Work Location: In person
📌 Client Relationship Executive Guwahati
🏢 Bitumix India
📍 Guwahati
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