Must-Have Skills & Experience
3–5 years of IT Service Desk or Application Support experience.
Basic understanding of SAP business processes: Order to Cash, Procure to Pay, Accounts to Report.
Solid communication and analytical skills.
Key Responsibilities
Basic Troubleshooting: Resolve common process and application issues, user errors, and handle user administration tickets.
User Guidance: Provide functional support and assist users with SAP tasks.
Issue Escalation: Identify and escalate complex problems to L2/L3 support teams.
Knowledge Base Maintenance: Document frequently occurring issues and solutions.
Valuable-to-Have Skills
Basic knowledge of SAP functional modules like FI, CO, MM, SD.
Familiarity with SAP transaction codes.
Robust problem-solving skills for quick issue resolution.
Effective communication with end users to ensure clarity and resolution.
Required Skills for SAP Support Engineer Job
SAP
Accounts
Our Hiring Process
Screening (HR Round)
Technical Round 1
Technical Round 2
Final HR Round
📌 Sap Support Engineer Nagpur (India)
🏢 Phygital Insights
📍 India
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