We are looking for a Travel Consultant to understand customer travel requirements and plan suitable domestic and international trips. The role involves itinerary planning, bookings, customer coordination, sales, and ensuring a smooth travel experience.
Key Responsibilities
Understand customer travel requirements and suggest suitable travel options.
Plan customized itineraries based on customer needs and budget.
Handle hotel, transport, sightseeing and other travel bookings.
Coordinate with hotels, DMCs, vendors and other travel partners.
Prepare quotations, negotiate with customers and close sales.
Follow up with customers before and during their trip.
Provide information about destinations, itineraries and travel arrangements.
Handle customer queries and resolve travel-related issues.
Maintain positive relationships with customers and travel partners.
Keep updated with destinations, tourism trends and travel products.
Maintain records and ensure smooth coordination of travel arrangements.
Requirements
Passion for travel and tourism.
Valuable knowledge of domestic and/or international destinations.
Good communication and interpersonal skills.
Proficiency in English.
Positive sales and presentation skills.
Customer-focused attitude.
Valuable knowledge of travel software.
Strong organizational and time-management skills.
Problem-solving and multitasking abilities.
Degree/Diploma in Travel & Tourism, Hospitality, Business or a related field is preferred.
Previous travel industry experience is an advantage.
Preferred Skills
Travel Planning | Sales | Customer Service | Itinerary Planning | Booking Coordination | Destination Knowledge | Communication | Negotiation | Problem Solving