Make outbound calls to potential or existing customers to promote products or services.
Receive inbound calls and respond to customer inquiries or complaints.
Provide accurate information about products, promotions, and services.
Update customer information in the database during and after calls.
Achieve monthly targets set by the company for calls, sales, or customer satisfaction.
Handle objections and provide appropriate solutions to customers.
Maintain a positive, empathetic, and qualified attitude toward customers.
Follow scripts and guidelines while engaging with customers.
Report to supervisors or managers regarding call outcomes and customer feedback.
Maintain confidentiality and adhere to company policies.
Skills Required:
Excellent verbal communication and interpersonal skills.
Valuable command of the local language and English.
Ability to handle rejection and work under pressure.
Basic computer knowledge for data entry and using CRM software.
Positive attitude and ability to work in a team.
Solid listening skills.
Patience and problem-solving ability.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: Hybrid remote in Bengaluru, Karnataka