Receiving the vehicles for servicing as per SAS.
Ensure speedy maintenance and repair of vehicles through clear identification of customers

needs and accmate demanded repair estimation .
Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor

mats etc).
Provide clear cost estimates and keep customers informed of work progress.
Monitor the work progress and keep customers informed of changes to cost and completion times.
Make transparent and accurate service invoices that shows item wize parts, labour, and

lubricant charges,etc.
Actively promote the services and benefits of the dealers service and parts departments to all

customers.
Take all necessary actions to resolve customer complaints in the shortest possible time.
Ensure all customer vehicles are clean and ready according to the promised completion time.
Customer complaint need to be closed as per SAS procedure

I 1. CEI.rating to be commwlicate to customer and assure they are delighted .




Customer home visit to be done when ever required(complaint closing/customer canvassing)
Conduct customer service reminders.
Carry out the service delivery to the customers as per SAS process .
Third follow up for Customer satisfaction.
IFC collection.

17.You must follow all guideline given by MSIL and company management from time to time
Ifany requirement arises, the employee need to transfer as per management decision
Any additional Company works as assigned by Management/Superiors.
Willing to work on Sundays I shift on rotation basis.
It is mandatory to attend all training programs nominated by company.
You are not allowed to roam around during working time. Violation of any of these may lead

disciplinary action.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Health insurance

Work Location: In person

📌 Service Advisor Puzhakkal (India)
🏢 Brd Car World
📍 India