Company: Durrani Tech Private Limited
Location: Camp, Pune
Experience: 0–1 Year
Employment Type: Full time
Job Summary
We are looking for a Customer Relationship Executive to manage customer communication, maintain robust client relationships, support marketing activities, and contribute to business growth. The ideal candidate should have valuable communication skills, a proactive attitude, and the ability to manage multiple responsibilities.
Roles & Responsibilities
Maintain regular communication and healthy relationships with existing and prospective clients.
Follow up with clients regarding requirements, queries, feedback, and ongoing projects.
Handle customer queries professionally and coordinate with internal teams for resolution.
Manage social media activities and support the company's online presence.
Assist in creating and coordinating social media creatives and marketing content.
Support lead generation through social media, online platforms, networking, and follow-ups.
Maintain accurate records of customer interactions and follow-up activities.
Coordinate with the Sales and Marketing teams when required.
Ensure professional communication and a positive customer experience.
Required Skills
Excellent verbal and written communication skills.
Robust interpersonal and relationship-management skills.
Basic understanding of social media and digital marketing.
Good organizational and time-management skills.
Creative mindset with basic knowledge of Canva or similar tools preferred.
Ability to work effectively with different teams.
Eligibility
Graduate in any discipline.
Minimum 6 months of experience is required.
Candidates with experience in customer relationship management, sales, or marketing will be preferred.