Position Title: Telephone Operator
experience : 1+ years

Responsibilities:
Answering and Directing Calls:

 Professionally answer incoming calls and provide a warm, courteous greeting.

 Direct calls to the appropriate person or department promptly and accurately.
Message Taking:

 Record and relay messages accurately, including contact details, nature of the call, and

urgency level.
Maintaining Phone Directory:

 Regularly update and maintain the company's phone directory to ensure accurate

information.
Providing Information:

 Offer general information about the company and its services to callers.
Handling Inquiries:

 Address inquiries and provide appropriate assistance or direct inquiries to the relevant

department.
Maintaining Call Logs:

 Keep detailed records of incoming and outgoing calls for reporting and auditing purposes.
Following Communication Protocols:

 Adhere to established communication protocols and procedures.
Handling Emergencies:

 Respond to emergency calls promptly and follow established protocols for crisis situations.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Receptionist Cum Telephone Operator Coimbatore
🏢 HIRE4BIZ
📍 Coimbatore