Job Location: Lucknow

You will be the face of Policy Ghar interacting with our users directly. You will understand their requirements and recommend policies or features that are best suited for them. You will be hand holding our users in their insurance buying journey.

Also, if you are not from an insurance background, we have a rigorous training to get you up to speed.

Requirements:
Excellent communication and interpersonal skills.
Accuracy and attention to detail
Good command of English.
Basic computer knowledge is necessary.
Ability to communicate, present and influence effectively.

Responsibilities
Attend calls to provide information related to insurance policies and informing about any modifications in the policy to prospective as well as current clients.
Solicit sale of additional or current products and services.
Examine whether the necessary changes were made in so as to resolve the customers problems.
Cancel accounts and inform customers about claim investigation results.
Keep the customers well-informed and satisfied every time.
Maintain solid customer relationships.




Keep customer transactions and interaction records including all the complaints, inquiries, comments, and actions performed.
Send mails, newsletters, and other correspondence forms to customers.
Protect the company reputation.
Offer price quote information to prospective clients.
Multi-tasking
Pacify difficult customers and handle their problems
Have effective verbal and non-verbal communication skills
Willingness to provide assistance
Approachable
A good memory to remember details and data
Basic typing skills
Basic computer skills
Able to work in versatile work timings
Sound judgement skills with positive listening abilities
Able to cope with a rapid-paced work workplace
Resolve problem efficiently after critically analyzing situations

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:
Health insurance

Experience:
Sales: 1 year (Preferred)

Work Location: In person

📌 Sales Executive Lucknow
🏢 PolicyGhar
📍 Lucknow