The Front Office Manager is responsible for overseeing the daily operations of the front desk and reception area. This role ensures exceptional customer service, productive administrative processes, and smooth coordination between departments. The Manager acts as the first point of contact for visitors and plays a key role in maintaining a professional and welcoming workplace.

Key Responsibilities
Supervise and manage front office staff, including receptionists and administrative assistants
Ensure excellent customer service and handle guest or client inquiries, complaints, and requests
Oversee front desk operations, scheduling, and staff attendance
Maintain a skilled, clean, and organized front office area
Coordinate with other departments to ensure smooth operations
Manage phone calls, emails, and visitor logs
Handle basic administrative tasks such as filing, record keeping, and data entry




Monitor office supplies and place orders when necessary
Implement and enforce front office policies and procedures
Prepare reports related to front office operations and performance

Qualifications and Skills
Bachelor’s degree in Business Administration, Hospitality, or a related field (preferred)
Proven experience as a Front Office Manager, Reception Supervisor, or similar role
Robust leadership and people-management skills
Excellent communication and interpersonal abilities
Strong organizational and multitasking skills
Professional appearance and customer-focused attitude

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Front Office Manager Kochi
🏢 Coral Reef Hotel
📍 Kochi