Performance Expectations
Responds to customer enquiries promptly and professionally through WhatsApp, phone etc.
Understand customer concerns and provide appropriate solutions or escalate issues when required.

· Maintain accurate records of customer interactions and follow-up.
Supports marketing initiatives effectively.
Creates a positive first impression of our products and service.
Coordinate with internal teams to resolve customer issues efficiently.
Demonstrates ownership, discipline, and accountability in daily work.

Skills & Competencies
Ability to communicate clearly and professionally with customers.
Customer-focused attitude with strong interpersonal skills.
Basic understanding of digital marketing and lead management.




Positive organizational and follow-up skills.
Proficiency in Microsoft Office, CRM software, and online communication platforms.
Ability to multitask and work in a rapid-paced setting.

Qualifications
Graduate in any discipline.
1–3 years of experience in customer support, customer service, telecalling, inside sales, digital marketing support, or similar roles.
Freshers with excellent communication skills and a positive attitude may also apply.

Location: Trivandrum, Varkala

Pay: ₹10,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Customer Support Executive Cse Thiruvananthapuram
🏢 MOBICOM INFO TECH
📍 Thiruvananthapuram