Chennai, Tamil Nadu
Job Summary
A senior associate is a mid-level skilled responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a robust level of expertise in their field.
Key Responsibilities
Supervise daily account setup operations and team workload.
Ensure adherence to internal controls and data governance policies.
Handle escalations related to account creation delays or errors.
Conduct root cause analysis for recurring data issues.
Collaborate with IT for system enhancements or bug fixes.
Review and approve non-standard or high-risk account setups.
Maintain SOPs and ensure team compliance.
Lead onboarding sessions for recent team members.

Skill Requirements
Team Management: Ability to assign tasks, monitor workloads, and support team performance.
Escalation Handling: Resolve complex or high-risk account setup issues.
Root Cause Analysis:



Investigate recurring errors and implement corrective actions.
Policy Enforcement: Ensure adherence to data governance and compliance standards.
Cross-Functional Collaboration: Work with IT, finance, and compliance teams.
SOP Maintenance: Update and enforce standard operating procedures.
Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.

Other Requirements
B.Com/Bba Or Equivalent Graduation (Relevant To Location)
Optional Certifications In Billing And Invoicing, Or Relevant Erp Tools Are Valuable

2 - 3 Years of Experance.
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📌 Analyst Billing/invoicing Lead To Cash Chennai
🏢 HCLTech
📍 Chennai