Location: Golden Castle Restaurant
Department: Food & Beverage Service
Reporting To: Restaurant Manager / F&B; Manager
Job Summary
Golden Castle Restaurant is seeking an experienced and customer-focused Restaurant Captain to supervise service operations and ensure exceptional dining experiences for guests. The Restaurant Captain will lead the steward team, coordinate with the kitchen, and maintain high service standards in line with the restaurant’s quality and hospitality expectations.
Key Responsibilities
Supervise and guide stewards during service hours
Ensure smooth and efficient restaurant operations
Welcome guests and assist with seating arrangements
Take food and beverage orders when required and ensure timely service
Coordinate closely with kitchen and bar staff for accurate order delivery
Monitor service quality, cleanliness, and presentation standards
Handle guest complaints professionally and ensure quick resolution
Train, motivate, and support steward staff
Ensure compliance with hygiene, safety, and service standards
Assist in shift planning and daily service briefings
Maintain discipline and teamwork among service staff
Requirements & Qualifications
Minimum education: High school or equivalent (Hotel Management preferred)
2–5 years of experience in restaurant service, with at least 1 year as Captain or Senior Steward
Good communication skills in English and Malayalam (additional languages preferred)
Robust leadership and interpersonal skills
Ability to work under pressure and manage a team
Willingness to work shifts, weekends, and holidays
Skills & Competencies
Leadership and team management
Excellent guest handling and communication skills
Knowledge of food, beverages, and service etiquette
Problem-solving and decision-making skills
Time management and organizational skills
What We Offer
Competitive salary and service incentives
Duty meals
Supportive and professional work setting
Career growth opportunities
Interested candidates may apply through the HR Department of Golden Castle Restaurant.
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Restaurant Captain Neyyattinkara
🏢 GOLDEN PALACE INTERNATIONAL AND CONVENTION CENTRE
📍 Neyyattinkara
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