Job Description
Handling customer grievances & complaints through e-mails, telephonic conversation and meetings.
Follow up with clients for payments.
Handling all inbound calls from the customers and resolving their queries, complaints and request.
Ensuring customer satisfaction.
Customer Resolutions for their various services and technical problems.
Ensuring customer satisfaction.
Fluent in English and Hindi and friendly.
Learner and research oriented.
Outspoken and courageous.
Graduate
Minimum 6 months experience in Logistics Industry