We are looking for an experienced Process Trainer to join our team. If you're passionate about training, coaching, and developing high-performing teams, we'd love to connect with you!

Requirements:
5+ years of experience as a Process Trainer
Experience in the BPO or US Logistics industry
Excellent communication and presentation skills
Solid command over spoken and written English
Experience in recent hire onboarding, process training, refresher sessions, and performance coaching
Ability to create training content, SOPs, and learning materials
Strong interpersonal, facilitation, and stakeholder management skills

Key Responsibilities:
Conduct new hire and process training sessions
Develop and update training modules and documentation




Assess trainee performance and provide coaching and feedback
Identify training needs and recommend performance improvement plans
Collaborate with operations to ensure training effectiveness and process compliance

Pay: ₹45,000.00 - ₹90,000.00 per month

Perks:
Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund

Experience:
Training & development: 5 years (Required)

Location:
Mohali, Punjab (Required)

Work Location: In person

📌 Process Trainer Us Logistics Sahibzada Ajit Singh Nagar
🏢 Lexicon Support Services Private
📍 Sahibzada Ajit Singh Nagar