We are looking for a agile and result-driven Freight Broker to manage freight logistics, coordinate shipments, and build robust relationships with carriers and clients. Candidates with international calling experience (especially US logistics or sales process) will be preferred.
Key Responsibilities
Source and negotiate with carriers to move freight efficiently
Coordinate and manage shipments from pickup to delivery
Build and maintain relationships with shippers and carriers
Track loads and ensure timely updates to clients
Handle pricing, rate negotiation, and margin management
Resolve issues related to delays, damages, or service failures
Requirements
Excellent communication and negotiation skills
International calling experience (US/UK process preferred)
Basic understanding of logistics, supply chain, or freight brokerage (preferred but not mandatory)
Ability to work in night shifts (US time zone)
Preferred Skills
Sales or customer support background
Experience in BPO / KPO / Logistics industry
Knowledge of freight rates and market trends