Invoice to Cash (I2C) Job Description

Overview

The Invoice to Cash (I2C) qualified is responsible for managing the end-to-end accounts receivable process, ensuring timely invoicing, efficient collection of receivables, and accurate cash application while maintaining robust customer relationships.

Key Responsibilities
Accounts Receivable Management
Monitor customer accounts to ensure timely payments.
Track outstanding receivables and aging balances.
Maintain accurate AR records in ERP systems (Oracle, etc.).
Collections & Cash Flow
Follow up with customers via calls/emails for overdue invoices.
Work towards achieving collection targets and reducing overdue balances.
Cash Application
Apply incoming payments (cheques, PDC, wire transfers, ACH) to customer accounts accurately.
Reconcile unapplied or unidentified cash payments.
Ensure timely clearing of cash application backlog.
Dispute Management
Identify and resolve invoice disputes in collaboration with internal teams (Sales, Operations).
Track dispute resolution timelines and ensure closure.
Maintain documentation for all disputes.
Reporting & Reconciliation
Prepare AR aging reports, cash forecasts, and collection dashboards.




Perform account reconciliations and resolve variances.
Support Quater-end and year-end closing activities.
Compliance & Controls
Ensure adherence to internal controls, SOX compliance, and audit requirements.
Maintain proper documentation for all transactions.
Identify process improvement opportunities.

Key Skills Required
Strong knowledge of Accounts Receivable (AR) processes
Experience with ERP systems (Oracle, Microsoft Dynamics, etc.)
Valuable communication and negotiation skills
Analytical mindset and attention to detail
Ability to handle high-volume transactional work
Knowledge of MS Excel (Pivot Tables, VLOOKUP, XLOOKUP, PBI etc.)

Qualifications
Bachelors degree in Finance, Accounting, Commerce, or related field
Relevant experience in Order to Cash / Invoice to Cash domain

KPIs / Performance Metrics
Days Sales Outstanding (DSO)
Collection effectiveness index (CEI)
Invoice accuracy rate
Cash application turnaround time
Dispute resolution cycle time

Typical Job Titles
I2C Analyst
AR Analyst
Collections Specialist
Billing Specialist
Cash Application Analyst

📌 Invoice To Cash Bengaluru
🏢 PERSOL
📍 Bengaluru