Guest Relations Executive (Airia Mall)

Duties & Responsibilities:

· Welcome and greet guests during check-in and check-out

· Allocate time & resources efficiently to deliver results under changing environment

· Adaptable to change, demonstrating flexibility and a robust willingness to acquire recent skills.

· Well-informed about the mall, its brands, and ongoing activities, and able to effectively communicate this information to customers.

· Skilled approach towards dealing with the customers

· Prompt in dealing with the complaints and concerns

· Provide support to other functions as and when required

· Abide by the rules, regulations and policies laid down by the management





· Collect & analyze customer feedback along with their likes and dislikes

Additional Skills:

· Fluent in English

· Customer-oriented and professional attitude

· Independent, self-motivated & responsible

· Familiar with basic MS Office, Word, Excel etc.

Sound decision making ability

Pay: ₹25,000.00 - ₹35,000.00 per month

Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:
Bachelor's (Preferred)

Work Location: In person

📌 Guest Relation Executive Gurugram
🏢 Lake Shore India Private
📍 Gurugram