Languages: Proficiency in Hindi and English required
Responsibilities:
Handle customer inquiries and complaints via phone, email, and in-person.
Resolve customer issues promptly and effectively.
Build rapport and maintain customer relationships.
Collaborate with teams to address complex customer concerns.
Maintain accurate records of interactions and transactions.
Requirements:
Bachelor’s degree.
Proven experience in customer service.
Solid communication skills in Hindi and English.
Knowledge of customer escalation procedures.
Ability to work well under pressure.
Advantages:
Competitive salary.
Health insurance and other perks.
Opportunities for career advancement.
📌 Customer Relationship Officer In Nbfc For Chennai Locations (India)
🏢 Mspire Ventures
📍 India
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