Description
Review and process annuity death claims in accordance with company policies and regulatory guidelines.
Verify claim documentation for completeness and accuracy.
Determine claim eligibility and calculate claim advantages.
Communicate with beneficiaries, financial advisors, agents, and internal departments to obtain missing information or resolve discrepancies.
Ensure timely claim adjudication while meeting established turnaround time and quality standards.
Maintain accurate claim records and update workflow systems.
Identify and escalate complex or high-risk claims to appropriate teams.
Ensure compliance with applicable legal, regulatory, and audit requirements.
Participate in quality reviews, process improvement initiatives, and training activities.
Support cross-functional teams to enhance operational efficiency and customer satisfaction.

Responsibilities
Review and process annuity death claims in accordance with company policies and regulatory guidelines.




Verify claim documentation for completeness and accuracy.
Determine claim eligibility and calculate claim perks.
Communicate with beneficiaries, financial advisors, agents, and internal departments to obtain missing information or resolve discrepancies.
Ensure timely claim adjudication while meeting established turnaround time and quality standards.
Maintain accurate claim records and update workflow systems.
Identify and escalate complex or high-risk claims to appropriate teams.
Ensure compliance with applicable legal, regulatory, and audit requirements.
Participate in quality reviews, process improvement initiatives, and training activities.
Support cross-functional teams to enhance operational efficiency and customer satisfaction.

Qualifications

Graduate

📌 Senior Executive Noida
🏢 EXL
📍 Noida