Key Responsibilities
- Data Processing & Management: Accurately gather, process, and enter information into company systems.
- Record Keeping: Maintain accurate records of all interactions and transactions.
- Backend Operations: Provide administrative and operational support (e.g., insurance documentation, payroll, reporting) without direct verbal interaction.
Meeting SLAs: Consistently meet performance metrics related to response time, resolution rate, and customer satisfacti
Essential Qualifications & Skills
- Written Communication: Flawless written English (or the targeted language) with proper grammar, spelling, and tone.
- Tech Literacy: Proficiency with computers, web browsers, and basic software (e.g., Microsoft Office, CRM tools).
- Typing Speed: High typing speed and accuracy for handling multiple chat sessions or heavy data entry.
- Multitasking: Ability to handle multiple chats simultaneously while researching solutions.
- Age criteria 18 to 29 yesrs
Analytical Skills: Robust attention to detail and ability to understand complex issues through text.
Pay: ₹18,000.00 - ₹32,009.00 per hour
Work Location: In person
📌 Non Voice Process (Pune Cantonment)
🏢 Kodeclust Technologies
📍 Pune Cantonment
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