Job Description: Customer Support ExecutiveJob Title
Customer Support Executive
Job Summary
Key Responsibilities
- Resolve customer complaints and provide timely solutions.
- Maintain a qualified and positive attitude while interacting with customers.
- Record customer interactions and update CRM systems accurately.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Escalate complex issues to the appropriate department when necessary.
- Provide product and service information to customers.
- Meet individual and team performance targets, including response time and customer satisfaction.
- Collaborate with internal teams to improve customer experience.
Pay: ₹10,459.86 - ₹20,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Indore)
🏢 DigicorpX solution
📍 Indore
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