Qualification:Bachelor’s degree in business administration, Marketing, or any related field.
Salary: As per company standards (Negotiable based on experience)
Location: Lucknow
Job Summary
Key Responsibilities:
- Lead, mentor, and motivate the pre-sales team to achieve individual and team targets.
- Monitor daily performance through KPIs and productivity reports.
- Conduct regular training sessions to improve communication, objection handling, and sales conversion skills.
- Manage inbound and outbound lead generation activities.
- Ensure timely follow-up on leads generated through digital marketing, referrals, channel partners, and walk-ins.
- Improve lead qualification processes to maximize site visit conversions.
- Interact with prospective customers to understand their requirements and to provide detailed project information, pricing, payment plans, and offers.
- Schedule and coordinate site visits with the sales team.
- Maintain high customer satisfaction through prompt communication.
- Track customer journey from enquiry to booking.
- Coordinate with marketing for campaign performance analysis and lead quality improvement.
- Collaborate with CRM and customer support teams for a seamless customer experience.
- Generate daily, weekly, and monthly MIS reports.
- Analyze conversion ratios and recommend process improvements.
- Analyze market trends and competitor activities.
- Recommend process improvements to enhance operational efficiency.
Required Skills:
- Robust leadership and team management abilities.
- Excellent verbal and written communication.
- Expertise in real estate sales processes.
- Hands-on experience with CRM software.
- Strong analytical and reporting skills.
- Customer-centric approach.
- Negotiation and objection handling skills.
- Time management and multitasking abilities.
- Advanced profici