AI Product Operations & Release Coordinator
Production Support | PMO | Release Coordination | QA Coordination | Customer Reporting

Experience:3+ Years
Location:Hyderabad - Work from Office
Employment Type: Full time

About the Role

We are looking for an AI Product Operations & Release Coordinator to manage production operations for enterprise AI products that are already live with customers.

The role involves project coordination, production support, release coordination, QA process tracking, DevOps coordination, customer communication, operational reporting, and continuous improvement of production processes.

Key Responsibilities

Production Operations

Track day-to-day production activities across multiple AI products.

Maintain issue trackers, action items, release status, customer feedback, and support logs.

Coordinate with engineering, QA, DevOps, product, and support teams for timely closure of issues.

Track recurring issues, production defects, escalations, and pending customer commitments.

Maintain production incident notes, RCA updates, fixes,



and deployment status.

Project and Task Coordination

Track internal team tasks and follow up on pending deliverables.

Maintain weekly status updates across engineering, QA, DevOps, and product teams.

Prepare internal progress summaries for management review.

Maintain MoMs, action trackers, release trackers, and customer commitment trackers.

Ensure customer requirements and support items are converted into internal tasks and tracked to closure.

Release and DevOps Coordination

Support release planning and deployment coordination.

Maintain release checklists covering code changes, configuration changes, prompt changes, API changes, QA sign-off, and deployment readiness.

Coordinate staging, UAT, production deployments, hotfixes, and rollback readiness with technical teams.

Track deployment status, release notes, version changes, and post-deployment validation.

Help streamline CI/CD, deployment, and prod

📌 Ai Product Operations (Hyderabad)
🏢 Atirath Technologies Pvt Lt
📍 Hyderabad