Job Description - Collection ExecutiveKhushbu Auto Finance Ltd. (KAFL)About the Company
Khushbu Auto Finance Ltd. (KAFL) is a leading Non-Banking Financial Company (NBFC) and a wholly-owned subsidiary of Atul Auto Limited. Incorporated in 1994 and registered with the Reserve Bank of India (RBI), KAFL specializes in financing three-wheelers and serves as the captive finance arm of Atul Auto Ltd. With a strong network of 100+ branches across 14 states, KAFL is committed to delivering reliable and customer-centric vehicle financing solutions.
Key Responsibilities
- Follow up with customers for timely collection of EMI dues.
- Conduct field visits to customers for overdue account recovery.
- Ensure achievement of monthly collection targets.
- Maintain healthy customer relationships while ensuring effective recovery.
- Update collection records and customer visit reports accurately.
- Coordinate with the Branch Manager regarding overdue accounts.
- Identify potential delinquent accounts and take timely follow-up actions.
- Ensure compliance with company policies and regulatory guidelines during collection activities.
- Report customer feedback and market information to the management.
- Handle customer queries related to loan repayments professionally.
Eligibility Criteria
- Minimum Qualification: Graduate in any discipline.
- Experience in NBFC, Banking, Microfinance, or Vehicle Finance will be preferred.
- Must possess positive communication and negotiation skills.
- Should be willing to travel extensively for field collection.