At 58AM Marketing Street Private Limited, we take immense pride in being established as Howrah's first International BPO. Our core mission is to bridge the existing market gap by delivering purposeful, high-impact, and precise telephonic marketing solutions to a diverse portfolio of global clients. As a fast-growing and dynamic organization, we are committed to excellence in the BPO sector. We are currently seeking strong, visionary leaders with specialized experience as an HR in the BPO sector to join our team and assist us in building, managing, and scaling a highly motivated and professional workforce.
Our goals extend beyond simple service delivery; we aim to foster an environment where innovation and hustle are valued, providing a foundation for both company growth and individual career acceleration. By prioritizing professionalism and client data confidentiality, we ensure that our operations meet international standards while providing a high-energy work environment for all our employees.
Mandatory Qualifications & Experience
- BPO HR Experience Required: Must have proven, hands-on experience working as an HR Manager or HR Executive specifically within a BPO (Business Process Outsourcing) environment. This is a strict requirement for this role.
- High-Volume Recruitment: Demonstrated ability to source, interview, and hire talent tailored to international BPO campaigns and shift-based requirements.
- Attrition Management: Robust understanding of employee retention strategies and grievance handling common in high-energy tele-marketing and BPO settings.
- Core HR Operations: Solid foundation in end-to-end HR processes, including onboarding, performance appraisals, and payroll supervision.
Comprehensive Role Overview
As the HR Manager, your responsibilities span from high-level strategy to meticulous operational execution:
- End-to-End Talent Acquisition: Lead recruitment