This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Tata Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks and executes store operations during scheduled shifts; organizes openings and closing duties as assigned
Provides quality beverages, whole beans and food products consistently for all customers by adhering to all recipe and presentation standards; or customized for customers, including changes such as temperature, quantity of ingredients or substituted ingredients
Follows health, safety and sanitation guidelines for all products
Follows and ensures shift team follows Tata Starbucks store operating policies,
procedures and standards, including cash register/management practices as well as store safety and security, and ensures the safety of all other partners during each shift
Discovers and anticipates customer and store needs by constantly evaluating environment and customers for cues
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with customers / responding to their needs through clear and pleasant communication
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
Assists with current partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed; provides feedback to store manager on partner performance during shift
Creates a positive learning environment by providing clear, specific, timel