We are looking for a responsible and hands-on Outlet Head to take responsibility of the day-to-day operations of our Aago Momo outlet.
The ideal candidate should be comfortable interacting with customers, managing staff, handling billing, and stepping into the kitchen whenever required. This is a hands-on role for someone who wants to take responsibility and grow with a young and expanding QSR brand.
Key Responsibilities
Take complete responsibility for the day-to-day operations of the outlet.
Interact with customers and ensure a positive customer experience.
Handle billing, POS and UPI/card payments accurately.
Manage and coordinate the outlet staff and allocate daily responsibilities.
Ensure staff attendance, discipline, cleanliness and proper work practices.
Oversee food preparation and maintain quality and consistency.
Be able to cook and handle kitchen operations as a replacement when the chef/kitchen staff is unavailable.
Ensure the outlet is properly opened and closed every day.
Monitor stock and inform management about shortages or requirements.
Ensure proper hygiene and cleanliness in the kitchen and customer area.
Handle customer complaints calmly and professionally.
Ensure orders are prepared and served efficiently.
Coordinate takeaway and online/delivery orders.
Follow Aago Momo's recipes, processes and operating standards.
Report any operational issues to the management promptly.
What We Are Looking For
Responsible and dependable person who can take responsibility of the outlet.
Valuable communication and customer-handling skills.
Positive English, Hindi and Kannada required.
Previous experience in a restaurant/QSR is preferred.
Basic cooking and kitchen knowledge is essential.
Comfortable using a POS/billing system.
Able to manage a small team.
Hardworking and willing to be hands-on when required.
Looking for a long-term prospect with a growing brand.