We are looking for a Customer Associate to join our team. The role involves calling branches to collect and process their orders for books and uniforms, ensuring smooth coordination and timely follow-ups.
Working Days: Monday to Saturday
Timings: 9:30 AM 6:00 PM
Location: Rohini, Sec-9
Key Responsibilities
Call and follow up with branches to collect book and uniform orders.
Record and update order details accurately.
Coordinate with the supply/operations team for timely processing.
Maintain robust communication with branches and address their queries.
Ensure reporting and documentation of daily calls and orders.
Requirements
Graduate/Undergraduate with valuable communication skills.
Basic knowledge of MS Office/Excel.
Organized and detail-oriented.
Prior experience in customer service/tele calling will be an advantage.
What We Offer
6-day working structure (MonSat).
Fixed working hours (9:30 AM 6:00 PM).
Chance to work in a supportive and growing organization.