Job Title: Telecaller Executive (1-3+ Years Experience)
Company: Airexon Global Technologies Private Limited
Location: Hyderabad, India (On-site)
About the Role
Key Responsibilities
- Make outbound calls to prospective clients and introduce the company's IT services.
- Understand customer requirements and effectively communicate the value of our solutions.
- Generate qualified leads and schedule meetings for the Business Development team.
- Handle client inquiries professionally and build strong customer relationships.
- Maintain accurate records of calls, leads, and follow-up activities in the CRM.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the sales and marketing teams to ensure smooth lead handover.
- Maintain a positive, professional, and customer-focused attitude during all interactions.
Required Skills:
- 1-3+ years of experience as a Telecaller, Tele Sales Executive, Customer Support Executive, or Inside Sales Executive.
- Excellent spoken and written English.
- Strong convincing, negotiation, and persuasion skills.
- Confident communication and active listening abilities.
- Ability to handle objections professionally and convert prospects into qualified leads.
- Basic knowledge of Microsoft Office, Google Workspace, and CRM tools.
- Self-motivated with a target-oriented mindset.
Preferred Qualifications
- Bachelor's degree in any discipline.
- Experience in the IT Services, Software, Recruitment, or B2B Sales industry is preferred.
What We Offer
- Competitive salary with attractive performance incentives.
- Qualified growth and career advancement opportunities.
- Supportive and collaborative work environment.
- Ongoing training in sales, communication, and client handling.
- Opportunity to work with domestic and international clients.