Key Responsibilities
- Handle inbound and outbound sales calls professionally.
- Respond promptly to leads and inquiries received through IndiaMART and other online platforms.
- Follow up with prospective customers to convert inquiries into sales.
- Understand customer requirements and recommend suitable products or services.
- Prepare quotations and coordinate with the sales team for order processing.
- Maintain accurate customer records, lead status, and follow-up schedules in CRM or Excel.
- Build and maintain long-term customer relationships.
- Achieve daily, weekly, and monthly sales targets.
- Coordinate with production, logistics, and customer support teams to ensure timely order fulfillment.
- Resolve customer queries and provide after-sales support when required.
- Monitor customer feedback and identify opportunities for repeat business.
- Prepare daily sales activity and lead conversion reports.
Qualifications:
- Bachelor's degree in any discipline (preferred).
- 1-3 years of experience in telesales, telemarketing, or inside sales.
- Hands-on experience handling IndiaMART leads and customer inquiries is preferred.
- Experience using CRM software and Microsoft Office (Excel, Word, Outlook).
Required Skills:
- Excellent communication and negotiation skills.
- Strong customer service and relationship-building abilities.
- Confident and persuasive telephone etiquette.
- Ability to meet sales targets and work in a fast-paced environment.
- Valuable organizational and time management skills.
- Basic computer proficiency and data entry skills.
- Ability to work independently as well as part of a team.
Preferred Skills
- Experience in B2B sales and lead conversion.
- Knowledge of quotation preparation and order management.
- Experience in manufacturing, trading, wholesale, or e-commerce industries is an advantage.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Telesales Executive (Jaipur)
🏢 [email protected]
📍 Jaipur