31 Aug
|
Caara India
|
Indore
31 Aug
Caara India
Indore
CAARA India is a premium hospitality and restaurant brand focused on delivering exceptional food, service, and guest experiences. With our growing presence across India, we are looking for energetic and experienced hospitality professionals to join our team at CAARA Indore.
Position Overview
We are looking for a passionate and hands-on Assistant Restaurant Manager to manage the day-to-day operations of the restaurant and ensure smooth service, excellent guest experience, team performance, and adherence to CAARA's operational standards.
Key Responsibilities
1. Restaurant Operations
- Manage daily restaurant operations and ensure smooth functioning of the outlet.
- Ensure high standards of food quality, service, hygiene, ambience, and guest experience.
- Monitor opening and closing procedures and ensure operational checklists are followed.
- Coordinate effectively with Kitchen, Service, Bar, Housekeeping, and other departments.
- Ensure compliance with company SOPs, policies, and operational standards.
2. Guest Experience
- Deliver exceptional and personalized guest service.
- Interact with guests regularly and proactively address feedback and concerns.
- Handle guest complaints professionally and ensure timely resolution.
- Build robust relationships with regular and VIP guests.
- Monitor guest satisfaction and identify opportunities to improve the overall experience.
3. Team Management
- Lead, supervise, and motivate the Front of House team.
- Allocate daily duties and responsibilities to team members.
- Conduct pre-shift briefings and ensure the team is well-informed about daily operations.
- Monitor staff grooming, attendance, punctuality, discipline, and performance.
- Coach and train team members on service standards, product knowledge, and SOPs.
- Support performance evaluations and identify training and development needs.
4. Sales & Revenue
- Monitor daily sales and outlet performance against targets.
- Drive upselling and suggestive selling initiatives
📌 Assistant Restaurant Manager (Indore)
🏢 Caara India
📍 Indore