Job Title: Business Applications Analyst

Department: Information Technology - Business Applications

Location: Hyderabad, India

Reports To: Business Applications Manager

Employment Type:Full time

Role Summary

Requirements:
- Educational Background: Bachelor's degree in computer science, Information Technology, Business Information Systems, or a related field (equivalent practical experience may be considered).
- Experience:
- 3-5 years of experience in Business Applications, Application Support, Business Analysis, or related IT coordination roles.
- Hands-on experience configuring and administering products across the Atlassian ecosystem — Software, Jira Service Management, Jira Product Discovery, Jira Assets and Confluence (workflows, schemes, permissions, custom fields, automation rules, scripting).
- Practical, hands-on experience with integration methodologies such as APIs, webhooks, SFTP, middleware, or system-to-system integrations — including building, testing, or troubleshooting these integrations.




- Demonstrated ability to understand business problems and translate them into systemic, process-driven, or custom solutions.
- Experience working with cross-functional business to gather, analyze, and document requirements.
- Experience evaluating business problems and recommending systemic, process-driven, or custom technology solutions.
- Technical Skills:
- Solid working knowledge of integration approaches — REST/SOAP APIs, webhooks, file-based/SFTP integrations, and middleware — with the ability to design, configure, and troubleshoot these independently.
- Familiarity with business process mapping, workflow optimization, and solution documentation.
- Understanding of Agile delivery methodologies and project collaboration practices.
- Working knowledge of scripting or query languages (SQL, JavaScript, Python) to build automations, troubleshoot issues, and support light development work.
- Soft Skills & Competencies:
- Strong analytical, troubleshooting, a

📌 Business Applications Analyst (Hyderabad)
🏢 NationsBenefits
📍 Hyderabad