Job Role (What Youll Do)

In an International Voice Process, your work will mainly be:
Answering calls from customers in countries like USA or Australia
Helping them with:
Product questions
Service issues
Technical support
Sometimes chatting with customers (semi-voice = chat + some calls)

Example tasks:
Resetting a customer password
Helping track an order
Solving billing issues

2 Skills They Expect

You should have:
Positive English speaking skills
Basic typing and computer knowledge
Ability to talk politely with customers
Basic problem-solving skills

3 Work Timing

Since customers are from other countries:
Night shifts are common
Rotational shifts (different times each week)

But they provide two-way cab pickup and drop .

4 Salary

Salary mentioned:
2.8 LPA 4.5 LPA
Plus:
Incentives
Bonuses
Company perks





Monthly roughly:
23,000 – 33,000 per month (approx before incentives)

5 Eligibility

You can apply if you are:
12th pass / PUC
Diploma
Graduate (BCom, BBA, BA, BSc, BCA, BE, BTech)
Even freshers can apply

Age limit:
18 – 35 years

6 Perks

They are offering:
Cab facility
Medical insurance
Life insurance
Cafeteria
Gym & sports
Breakout zones

These are common in big IT/BPO campuses.

7 Key Advice

Before contacting the recruiter:

Ask:
Company name
Work location
Process (Amazon / Banking / Telecom etc.)
Salary breakup
Night shift allowance

Never pay registration fees or consultancy fees.

📌 International Customer Support Bengaluru
🏢 [24]7.ai
📍 Bengaluru